General


1. What are the advantages of a Mobile Interim Solution?

  • Flexibility:
  • Renting AMIS mobiles allow healthcare providers to respond quickly to developing situations in an economical manner.

    You may rental the mobile unit for as long as you need it: a week, three weeks, three months, one year, four years.

    This solution allows customers to use their own staff/radiographers, giving them maximum continuity and minimum impact on budgets.

  • Value-added:
  • A mobile interim service aloows you to meet a temporary imaging need that would otherwise cost the department and hospital lost revenues and/or an increase in your waiting list, from not having an imaging system.

  • No capital commitment:
  • A mobile interim service allows you to have immediate access to the imaging equipment required without being exposed to the financial risks of acquisition and long-term commitments.

  • All-inclusive price and service
  • AMIS prices include a fully comprehensive service and maintenance contract on all equipment and structures: this includes the scanner, trailer and the printing facilities provided on board.

    Site planning guidance and emergency coverage are also part of the contract.

    One competitive fixed price for the rental period is given with flexible monthly payments and no hidden costs.

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2. How far in advance should a booking confirmation be made?

Once you know the exact or approximate rental period, we will allocate the mobile system that best suits your needs. However, we operate on a “first come…first served” basis, therefore a booking confirmation should be made as soon as possible. An offer is subject to availability at the time of booking. In the event that another party may request the unit allocated to you, we would inform you and request a firm booking within 48 hours.

There are occasions when the hospital is unable to establish exact rental dates. As it is our aim to provide our customers with the system that best suits their needs, whenever it is needed, we endeavour to maintain constant communication with you regarding any occurring developments.

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3. Will the system be different from the one I am using or getting?

We have a wide range of systems and we will do our best to offer you the system that best meets your needs. Not all our customers operate the same system. Our applications training specialist will make sure that your radiographers feel comfortable by the end of the standard training period.

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4. Does an Interim Solution include radiographer service?

No, a mobile interim solution does not include radiographer service. However if required, and depending upon availability, staff can be provided through the services of Alliance Medical Ltd at an additional cost.

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5. Is the image quality affected by the unit being transported from site to site?

All our trailers are built to imaging equipment manufacturer guidelines and with their authorisation. Consequently, the imaging equipment contained within the trailer is specifically installed and set up to be a mobile system by the original equipment manufacturer. Strict procedures are followed and only specially trained drivers are used to deliver the units. No image quality is lost despite the fact that some units may move to a new site every day.

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6. What insurance cover do I need?

Whilst on site and during transportation, trailer and scanner insurance is included. Public liability and the usual professional liability insurance must be provided by the hospital.

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7. How can I download the documents on the site?

Web site help - Adobe Acrobat PDF documents : Some of the documents available for download on this site are in PDF format. To download this FREE software please click here.

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Training


8. Do you provide training?

Applications training will be provided to enable you to safely and confidently use the unit.

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9. How long is the training period for?

A minimum of two days applications training is required. Additional days of applications training may be required depending on the customer’s experience with the equipment.

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10. We are familiar with the system so will I still need training?

Applications training is required in all cases to ensure the safe and proper operation of the equipment and familiarity with the trailer.

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11. Who will be training us?

Alliance Medical with its large pool of specialist radiographers is in a position to be able to extend its business beyond the supply of an excellent imaging service. Applications Specialists, highly trained individuals, are supplied to some of the major manufacturers of CT and MRI equipment to train their customers on the use of the equipment.

This relationship with these customers demonstrates the level of expertise that the Alliance Medical team can bring to any customer’s site to support their imaging service. These applications specialists are therefore able to train to the highest level in terms of system use and clinical demand.

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12. Is Alliance Medical a recognised training provider?

Since the business was established in 1989 Alliance Medical has built its reputation on training its employees. An internal training programme was developed to ensure that all of its radiographers were trained to the highest standards possible.

This programme was then taken to St Martin’s College, part of the University of Lancaster College Group, where it was recognised as a quality course and an award of a College Certificate in Advanced Studies (CCAS) was made, this course went on to win a national training award. The course was then developed further and modified so produced two course the CCAS in Applied MRI Technology and the CCAS in Clinical MRI. Both of these courses were accredited at Masters level and under the new arrangements were available to radiographers external to Alliance Medical.

The partnership, which has been developed with St Martin’s College, has flourished and in 2000 this culminated in the development of a Post Graduate Certificate in MRI. This allows MRI radiographers to gain a formally recognised postgraduate qualification at a high level through Alliance Medical. Students are able to progress, if they wish, to an MSc in MRI at St Martin’s College.

The development of MRI and CT courses continued with the inclusion of an introductory MRI course, which is used as first level classroom education in MRI. This course attracts a considerable number of external candidates to Alliance Medical and is widely recognised throughout the MRI community.

The Alliance Medical CT course has proved to be very popular and is currently completely booked up for the year 2002. This non-qualificatory course offers attendees a wide range of topics both scientific and clinical on which to develop their CT knowledge. The demand for the course and feedback from delegates has led Alliance Medical to work with St Martin’s College to develop a PgC in CT ready for 2003.

The expertise of the Alliance Medical training department has been recognised by the most prestigious Neuroradiology course in the UK; The Oxford Neuroradiology Review. This course, led by the Neuroradiology department at the Oxford Radcliffe Infirmary has been run for over 5 years and covers a wide range of topics. In 2001 the group approached Alliance Medical to take over the management of the course and this has led to the formation of a strong relationship between Alliance Medical and the Oxford Neuroradiologists.

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The Mobile Unit


13. Can I work in the mobile just like I do in our own purpose-built room in the hospital?

Our mobile MR and CT units are equipped with both the relevant diagnostic imaging equipment and a dry laser imager. Our CT units all have contrast injectors and extendable sides that increase the area of the scan room. The separate control room gives radiographers a comfortable location from which to work efficiently.

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14. Where will I get the patient changed and ready?

Some of our CT units have a curtain which can be drawn across part of the control room to form a sheltered area. The MRI units do not have this area as the computer equipment room restricts the space available. Many of our customers dedicate a space within the clinic to allow patients to change.

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15. What are the power requirements?

For operational use, a 400 Volt 3 phase (min 125 amps per phase) female connector is required. The five wire power cable (3 phase, five wire, wye connection with neutral and ground) should, for safety reasons, be connected to a mains switch. AMIS scanners come equipped with both Marechal DS2 and Lewden PM125/808 type male connectors. The Lewden connector is a version of the CeeForm CEE 17 125A 400V (red) connector.

The mobile unit is supplied with approximately 10m of useable power cable and male conductor, which are positioned mid-way along the length of the trailer. Line voltage drops from the facility mains to the receptacle must be included in all power calculations; power range to be in +/- 5% of specified voltage.

A single electrical power source is required for operation of the system. 3/N/PE AC 380/415 50 Hz fused at a minimum of 125 Amperes.

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16. If a power generator is needed, does a mobile unit come with it?

We recommend that the unit be plugged into the customer's mains supply but our units will function on an external generator power supply. It is, however, the responsibility of the customer to provide this power source but in some cases we may be able to provide you with a local organisation who can deliver this service. Our units need to be constantly on power so the noise of the generator at night needs to be taken into consideration.

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17. What type of generator would we need?

We would advise that you supply a 200 kVA 415 Volts 3 Phase 50 Hz AC Diesel Driven Super Silent Generator that can run on an unlimited hour week. A suitably rated flexible rubber cable with a Marechal DS2 type female connector will also be needed. It would also be advisable to provide a fuel tank to avoid constant refilling of the generator.

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18. In addition to standard access for patients on foot, does the mobile facility offer accessibility to patients in wheelchairs and on trolleys?

The mobile unit includes a safe and suitable patient lift, which can accommodate trolleys and wheelchairs. The hospital staff will be fully trained in the safe operation of this lift.

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19. Does the mobile have a telephone?

All our units have a telephone on board. Therefore a normal telephone line to enable the scanner to communicate with the hospital (with outside dialling facility) is required. Optionally, a second dedicated direct line of modem connection would enable external diagnostic procedures to be carried out by the manufacturers during operation.

This will greatly aid fault diagnosis, prevent downtime and may be used for image interpretation (in-dialling facility only and connected to the modem line). Both of the above lines need an individual phone socket, situated within a waterproof power-box.

In the trailer belly compartment, there is a Hubbell phone connection socket. An adaptor must be provided to connect from the local phone socket to the Hubbell.

  • The connector type that is used is a model Hubbell PH-6595 (inlet).
  • Two Hubbell PH-6599 15.24M (50’-0”) telephone-connecting cables are included with the unit.
  • The customer is required to purchase and install the necessary
  • Hubbell phone connectors, model PH-6597 (weatherproof phone outlets) at the site.

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20. Can I link up the mobile to my hospital network?

This is possible if you tell us as soon as possible that you would like to send images from the mobile to your own hospital network. We then need to have an engineer from the equipment manufacturer come to the site and configure the I.P. address of the system. A hospital engineer also needs to be present to carry out a similar procedure from the facility side.

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21. Who is responsible for the connection of the power and telephone line?

The Customer is responsible for providing an engineer to arrange for the connection of electrical and telephone services to the Equipment on the day of delivery, and for the disconnection of such services on the day of removal.

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22. What means of hard copy is supplied for reporting purposes?

A Kodak DryView laser imager is provided on all our MR and CT mobiles. The hospital will be responsible for the supply of the necessary film (35 x 43cm Blue Laser DryView film)

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Customer Support


23. What do I do if the equipment fails?

At the beginning of the rental, we will have supplied you with the necessary emergency contact telephone numbers. If the equipment fails, then you will telephone the relevant call centre and report the problem. Our service providers will then either send an engineer or they will try and help you resolve your problem over the phone.

Either way, your problem will be logged and dealt with as quickly as possible. If you have any problems contacting the relevant call centre, then a phone call to the Alliance Medical Interim Solutions Operations Manager will enable us to help find the best response to your situation.

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24. Who are my contacts?

Your contacts will be given to you just before the start of your rental and will be, where possible, a local number with local language speakers. Each part of the unit's equipment will have a dedicated service number, i.e. scanner, trailer, camera. In addition to this and in case of any other problem, you will have the telephone numbers for the Alliance Medical Interim Solutions team.

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Mobile MRI


25. What emergency facilities/equipment are available on a mobile MR unit?

A mobile unit does not have pipe facilities; everything must be mobile and has to be supplied by the hospital. It is IMPERATIVE that all equipment taken into the magnet room must be MR-compatible. A pulse oximeter and resuscitation kit for adults are also available on the mobile.

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26. What is the exclusion zone for a mobile MRI unit?

Due to the fact that the trailer is built with magnetic shielding, the 5-gauss line remains within the width of the trailer. The 5 gauss (0.5mT) line is the recommended exclusion zone for cardiac pacemakers, neuro-stimulators, and other bio-stimulation devices.

Therefore additional safety-provisions outside the trailer are not necessary. Nevertheless heavy steel constructions may influence the optimal image quality. If a patient walkway is constructed from a building to the trailer it is therefore recommended that it be of non-ferrous material.

An area of 1.52M x 1.52M (5’-0” x 5’-0”), located directly below the magnet vent should be fenced off to prevent injury in the event of magnet quenches.

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27. What type of magnetic shielding is provided?

Active shielding in each orthogonal plane.

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28. What is the extent and magnitude of the magnetic fringe field in a super-conducting 1.5 Tesla magnet?

The 0.5mT line (5 Gauss) is 4m in the axial direction and 2.5m in the radial.
The 0.1mT line (1Gauss) is 5.70 m in the axial direction and 3.28 m in the radial.

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29. What type of cryogens does a MRI unit use?

Helium is the cryogen used. Industry-unique K4 Cryo-cooling technology achieves lowest helium consumption in the industry by liquefaction of helium instead of cooling down the magnet cryostat. Helium boil-off rate is typically 0.03 litres/hour under normal operating conditions.

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30. Who is responsible for the cost of all cryogens required and filling of the system on a regular basis?

Alliance Medical Interim Solutions is responsible for the service, repair and maintenance of the equipment and for all costs associated with this.

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31. Is fast emergency quench available?

Yes. Gases are also vented out of the magnet room safely to the atmosphere upon quenching.

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32. Are there detection systems to alert personnel to problems in the system?

Yes: An oxygen monitor is used to alert personnel to low Oxygen levels in the room. There is also a Magnet Monitor to record cryogen levels and pressure.

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33. What would be the dB for the sequence generating the highest Acoustic Noise level. (i.e. Peak noise level at iso-centre and at patient aperture)?

MR Sequence generating most noise : SSFSE
Peak Noise level at iso-centre : 112dBA
Peak Noise level at Aperture : 105dBA

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34. What SAR safety cut off points and safety standards are used?

All equipment is fully compliant with IEC requirements and therefore, meets with the safety requirements for specific absorption rates set forth in IEC 60601-2-33. All equipment is CE compliant and satisfies Electro-Magnetic Compatibility (EMC) and Electro-Magnetic Interface (EMI) regulations, pursuant to IEC-601.

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35. Is there a cooling system for the magnet bore?

Yes, cool air is continuously circulated through the bore.

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36. How is bore temperature monitored and information supplied to the operator?

A warning message is provided to the operator when the internal bore temperature is superior to operationally specified levels.

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37. What are the typical shielding factors at 2, 20, 40, 60 80 and 100 MHz?

  • 2MHz >100dB
  • 20MHz >100dB
  • 40MHz >100dB
  • 60MHz >100dB
  • 80MHz >100dB
  • 100MHz >100dB

The equipment provides an efficient radio-frequency shield to prevent interference with devices/equipment in adjacent rooms/buildings. The shield also restricts the entry of stray RF to the imaging room.

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38. Is extra hardware required for phased array coils?

No.

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39. Does all equipment comply with EC standards?

Yes. It complies with the EC Medical Devices Directive 93/42/EEC; EC requirements for electrical interference and electromagnetic compatibility (EC directives 89/336 and 92/31).

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40. Does the trailer require a water supply?

No, but the trailer has a humidification system which contains a water storage tank, located in the front technical compartment. This tank must always contain water to ensure a specific humidity level. You will be shown how to fill this tank during the training period.

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Mobile CT


41. What emergency facilities/equipment are available on a mobile CT unit?

A defibrillator, suction and oxygen facility should be supplied by the hospital. Including oxygen bottle G, suction kit and equipment. A mobile unit does not have pipe facilities; everything must be mobile and has to be supplied by the hospital. A pulse oximeter and resuscitation kit for adults are available on a mobile.

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42. Does the CT unit need a water supply?

The CT trailers will need a site connection which provides the needed water for both the humidifier and an onboard sink. The unit does not utilize a water tank and all water that is needed has to be obtained through a ¾" (1.905 cm) diameter, 20'-0" (6.096m) long hose terminated with a ¾" (1.905 cm) I.P.S male threaded hose connector located on the side of the mobile unit. The site must provide a ¾" (1.905 cm) female connecter and a water supply.

With regards to waste water connections, the mobile unit is supplied with a 20'-0" (6.096m) long 1½" (3.81 cm) diameter hose that is terminated with a 1½" (3.81 cm) male threaded connector for sanitary wastewater drainage located on the drivers side of the mobile unit. The site must provide means of sanitary wastewater drainage from the system, which complies with all local applicable codes.

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43. Is there a Contrast Injector on the CT

All of our mobile CT units have a contrast delivery system on-board. Please contact us for details of the injector system and the type of syringes used. It is, however, the responsibility of the hospital to supply the consumable syringes.

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44. What radiation shielding is present in the mobile CT?

The mobile unit has been designed to provide radiation shielding for the areas adjacent to the procedure room. A proprietary and highly effective lead shielding system is installed in the gantry and patient prep room walls.

The lead shielding is designed to meet or exceed the mobile CT site plan requirements of the medical equipment manufacturer. Lead shielded windows are installed in the patient prep and gantry room walls and doors. This allows easy patient monitoring from either a standing position or a sitting position at the operator’s console.

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45. How often is a radiation protection survey carried out on your CT mobiles?

Our mobile CT units are checked annually by the Radiological Protection Centre of St. George’s Hospital in London. Copies of the documented reports can be had on request.

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Site Planning


46. I am not sure about the feasibility of the hospital site, what do I do?

Our site-planning guide, available through this website, will offer you the general information you need. We will be pleased to answer any questions regarding the feasibility of your site. If required, someone will conduct a site survey to assess hard standings and the trailer access route within the hospital.

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47. Where can I park the mobile?

Our mobile units comprise of a tractor and separate trailer unit, which weigh up to 30 tonnes for MR and 23 tonnes for CT. The tractor unit does not remain on site once the scanner has been parked correctly. Access consideration must be given to the tractor, the patient lift and the stairs. It is important, especially with CT, that the site is level.

The trailers are 13 metres long and 2.6 metres wide. It is possible to accommodate a fall of no more than 200 mm over the length and 100 mm over the width of the unit. For operational set-up an ordinary flat and horizontal solidly paved parking space is needed. For correct horizontal positioning of the unit the horizontal segment of the parking space (support pad) should be 13 x 3 meters.

Road quality surface for the site is acceptable provided that there are no drains, ducts or other below ground structures that could be damaged by the weight of the scanner.

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48. If I don’t have the right surface, do I need to have a pad installed?

In cases where the ground cannot support the scanner in the proposed location, a concrete support pad, constructed to ensure a level surface capable of accommodating the weight of a mobile scanning unit, is recommended. A total paved area of at least 6 x 20 meters is recommended for tractor access and patient handling.

A full pad measuring 3.04m x 13.68m (10’-0” x 44’-10½”) is the recommended support pad. Recommendations for the width and length of the pad are given above. It is recommended that non-ferrous reinforcement materials be used for pad reinforcement. The support pad must be leveled to ensure proper operation of the system.

The pad must not exceed .00317m deviation in 3.04m (.125” deviation in 10’-0”).

A maximum of 20 kg\m2 (4 lbs per square foot) of steel is allowed in the concrete pads beneath the mobile unit.

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49. How long will the mobile unit take to set up?

The mobile unit should only take between 1 to 2 hours to set up and make ready for use. We recommend that the customer have an engineer on site to assist our driver with any connections such as power or telephone.

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50. What time will the unit arrive?

We suggest that the trailer arrive the night before the contract is due to start. This allows the unit to be correctly set up and on power well before scanning will take place. It is also easier to manoeuvre on site at a time when there will be fewer parked vehicles.

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Alliance Medical Group- Diagnostic Imaging Services


51. Who is Alliance Medical Group?

Alliance Medical Group (AMG) is a leading provider of diagnostic imaging services in Europe owning and operating over 100 diagnostic imaging systems throughout Europe.

The group comprises of:

Alliance Medical Ltd. - UK operation
Alliance Diagnostic S.r.l. - Italian operation
Alliance Viamed S.L. - Spanish operation
Molecular Imaging Services (MIS) - UK Radio-pharmaceutical production for FDG
Alliance Medical Interim Solutions (AMIS) - European mobile interim services


We work in partnership to provide value-added solutions across Europe. Being a Pan-European organization means that we:

1. Proactively respond to market changes

2. Offer a greater portfolio of imaging services to our customers

3. Enjoy the synergies of a large organization (resources, support and expertise) whilst being able to retain a solid understanding of local markets and individual market needs.


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52. What are the imaging solutions available to me?

Alliance Medical Group (AMG) provides value-added diagnostic imaging solutions:

  • Mobile interim services
  • Outsourced imaging services: Mobile managed services
  • Outsourced imaging services: Fixed site partnerships
  • Independent diagnostic imaging centres
  • Molecular imaging services (Radio-pharmaceutical production for FDG)


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53. How can Alliance Medical Group mobile managed services help me and my patients?

With this solution, our fleet of mobile CT, MRI, PET units can provide a regular and flexible managed imaging service.

You are likely to require this service when:

  • Imaging demand does not compensate for a new system installation on site.
  • Imaging demand is permanently high and your own systems / department could do with periodic help on a regular basis.
  • Waiting lists get to a high level and you need a provisional scanning facility to help you to clear it.

Flexibility:

On average, a mobile managed service may be a one-off service (one or two days) or perhaps, a long term solution which may include a one-day weekly or biweekly visit to your site for as long as it is needed i.e. six months, one year, three years, five years.

Highly Trained Teams:

A mobile managed service also means that the mobile unit will be staffed by highly trained Radiographers that will scan your patients professionally and efficiently. Obtaining the best results and highest level of service to both your patients and your department requires a culture of continuous improvement. Our Radiographers receive regular training in the latest techniques from our prestigious UK Quality and Education Department.

Latest Technology:

Our large fleet of mobile units and cross sectional technologies are part of a consistent rolling upgrade program, ensuring that our systems meet our customers’ clinical requirements with the highest quality of diagnostic images.

Total Performance:

As a number of our mobiles can scan up to thirty patients in a twelve-hour day, there is no difference between the capabilities of a mobile service and a fixed imaging centre.

As with all of the Alliance Medical imaging services, once you are in receipt of a mobile, you can rest assured that we provide a fully comprehensive service arrangement to ensure continuity of your scanning service to patients.


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54. How can Alliance Medical Group fixed site partnerships help me and my patients?

A Fixed Site Partnership allows a hospital or clinic to acquire advanced imaging facilities for MRI, CT, PET, on-site, without the worry or risk of substantial investment. Our Fixed Site Partnerships are based on in-depth consultation with our customers. We can construct, install and manage the entire facility.

Continual Investment:

We undertake regular assessments to ensure that the equipment is continuously updated with the latest configurations and hardware to meet your clinical standards.

Stability:

Service costs are maintained.

Highly Trained Teams:

As with our mobile managed service, a fixed site partnership will be staffed by our highly trained Radiographers, who will maintain seamless integration with the hospital.

Flexibility:

Your facilities scope will always remain flexible as we can draw resources to increase capacity by arranging for a mobile imaging service.

We are not linked to any original equipment manufacturer and so we will purchase the equipment that best suit your requirements.


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55. How can Alliance Medical Group diagnostic imaging centres help me and my patients?

Our Diagnostic Imaging Centres in the UK and in Italy are a natural extension of our commitment to clinicians and their patients.

Convenience and instant access: services that add value

Every Imaging Centre is being designed to provide immediate access to the most advanced diagnostic imaging to Clinicians and their patients. Clinicians can benefit from the latest tele-radiology technology to access their patient reports and patients can benefit from immediate appointments and speedy results.

Revolutionary modalities:

Such as PET/CT, specialist cardiac MRI, 16 slice CT systems, digital X-Ray. This level of technology, all available from one centre, set new standards for patient care and our ongoing investment programs keep all our systems at the front of clinical demand.

Sophisticated reporting suites:

Allowing for a fast and accurate delivery of results

Centrally located:

In key population areas that provide easy access

Leading Clinicians:

We have brought together experts from a wide range of specialities to form a leading team that delivers world-class clinical practice and reporting. We work closely with members of this team to ensure that our service continues to meet the needs of both the Clinician and the patient.

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56. What is Alliance Medical Group Molecular Imaging Services (MIS)?

Molecular Imaging Services Ltd (MIS) was established in 2002 to produce radiopharmaceuticals for medical purposes to serve the increasing demand for Positron Emission Tomography (PET) scanning in the United Kingdom.

Radiopharmaceutical Production Unit:

The first commercial Radiopharmaceutical Production Unit (RPU) based at Keele University Science Park is due to start operation at the end of 2004 and will focus on the production of 18F-FDG, which, with a half-life of only 110 minutes, needs to be produced as near as possible to PET Scanner installations.

Collaborative research opportunities with the National Health Service, Universities and Pharmaceuticals:

MIS primary goal is to set up a number of RPUs that will enable equity of access to PET scanning for patients throughout the United Kingdom. This RPU, and future installations, will serve both hospital based PET facilities and mobile PET scanners.

MIS will play a key role in removing the main barrier to PET imaging through local production of the necessary short-lived radiopharmaceutical, 18F-FDG in the UK.


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